ArcSoft Magic-i questions & answers

ArcSoft Magic-i™ 3 is a webcam application to enhance your video chats.
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Question by Luiz Henrique
260 views
December 7, 2010

Bought a webcam and got the software but I couldn't install Magic-I 3. It displays a message saying that it lacks the file: arcfakecapture.dll. So far I couldn't use the program.

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Answer by Robert Polubinski

This is a DLL files required by the application. If it didn't install it properly then it was because the installer did not have enough system rights to copy the files in the right folders. Right click the installation file and then use Run As Administrator and it will work this way.

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Question by charles 10
373 views
November 11, 2009

I just purchased an HP webcam and Magic-i3 was included in the software. After installing the drivers, the webcam keeps giving me a message that says I am missing drivers for Magic-i3. Are these available?

Stephen Prastman
Answer by Stephen Prastman

There is a problem with the virtual driver. It looks like you can't install it because it's bugged. You need to follow the information presented on the HP Support in order to acquire a new driver.

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